Information Collection and Use
TruServ Canada collects certain information from visitors to our Site, such as Internet addresses. This information is logged to help diagnose technical problems and to administer our Site in order to improve the quality of our service. Where identification beyond an Internet address is provided to us, we may also track and analyze non-identifying and aggregate usage and volume statistical information from other users (e.g. 25% of our users are based in Ontario) in order to understand our user needs and plan future prospective services, and for other lawful purposes.
We do not act in a manner which will permit, nor do we acquiesce in, the gathering of information by our suppliers or business partners, whether on our Site or other web sites, that result in any kind of illegal or dishonest use, unsolicited communications, privacy violations, or disclosures harmful to users of TruServ Canada.
Information Sharing and Disclosure
TruServ Canada will not sell or rent your personally identifiable information to anyone.
We do not distribute or share users' e-mail addresses.
TruServ Canada will send personally identifiable information about you to other companies, people or authorities when:
1) We have your consent to share the information; and
a) We need to share your information to provide information you have requested or answer a question; or
b) We need to send the information to the companies who work on behalf of TruServ Canada to provide a product or service to you (e.g. for a supplier to fill your order and ship your order to you). Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us; or
2) We need to respond to subpoenas, court orders or other legal process; or
When your web browser or e-mail application requests a web page or e-mail response from another computer on the Internet, it automatically gives that computer the address where it should send the information. This is called your computer's "IP address". (IP stands for "Internet Protocol".) For most users accessing the Internet from a dial-up Internet service provider (ISP), the IP address will be different every time you log on.
TruServ Canada receives IP addresses from users because this information is automatically reported by your browser each time you view a web page. The web servers run by TruServ Canada log the host information (IP address or hostname) of all visitors to our Site. This information is not shared with any other companies.
IP addresses may be used for various purposes, including to:
* Diagnose service or technology problems reported by our users or engineers that are associated with the IP
addresses controlled by a specific Internet service provider or ISP.
* Estimate the total number of users visiting TruServ Canada's Site from different locations.